Administrative Support Concierge Manager

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Administrative Support Concierge Manager
Location:
Tampa, Florida, United States
Date:
April 04 2014
Description



is led by the Market Administrative Leader in each Market, and is comprised of Executive Assistants, Team Assistants, Records Management, Office Services, and Meeting & Event teams in the US markets.




The EA Managers assist with managing and leading day-to-day EA/TA service delivery and development, understanding the EA/TA needs of the partners, client service staff and IFS staff in the office to provide the appropriate level of service and consistently implements the national EA/TA strategy, initiatives and/or guidelines in the local market.














Basic Qualifications/Preferred Skills & Knowledge










Knowledge Preferred:




The Executive Assistant/Team Assistant (EA/TA) Manager will manage EA and TA resources and are regarded as the local office change agents responsible for successful execution of the EA and TA components of the overall National Administrative organization's continuous improvement strategy. 40% of this role is supervising others.




The selected individual will have demonstrated experience and abilities related to the following areas:




- Managing the deployment and day-to -day service delivery of an EA/TA team of 20-30 direct reports in an office with a population in excess of 300 people or across multiple offices within a market, including staff performance, utilization, cost management and customer satisfaction


- Facilitating the delivery of high quality administrative support to partners and managers in the markets.




Skills Preferred:




Manages an EA/TA team of 20-30 direct reports in an office with a population in excess of 300 people or across multiple offices within a market, including oversight and mangement of staff performance, coaching and development, deployment, cost management and customer satisfaction.




Minimum Years of Experience Necessary:




8




Minimum Degree(s) and Certification(s) Required:




Undergraduate Degree (e.g., BA, BS) or equivalent experience managing others
Details
Job Type:
Part Time
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